Terms of Sales
These General Conditions of Sale are concluded on the one hand between LCDF, whose registered office is located at 4, rue de la ferme 77690 La Genevraye - France, telephone: +33 (0) 7 71 87 18 05,
e-mail:
Subject:
These General Conditions of Sale aim to determine the contractual relationship between the seller and the buyer, as well as the conditions applicable to any purchase made through the seller's merchant site.
The acquisition of a good through this site implies the acceptance without restriction or reservation by the buyer of these General Conditions of Sale. The validation of the order form on the lescouteliersdefontainebleau.fr site implies full acceptance of the General Conditions of Sale.
These conditions of sale will prevail over any general or particular conditions not expressly approved by LCDF.
The seller reserves the right to modify the General Conditions of Sale at any time. The applicable conditions will, in this case, be those in effect on the date of the buyer's order.
Characteristics of the goods offered:
The products for sale are those which appear in the catalog published on the lescouteliersdefontainebleau.fr website.
These products are offered within the limit of available stocks, each one accompanied by a description and a photo. The photos are presented for information only. The photographs in the catalog are as accurate as possible, however they cannot ensure an exact similarity with the product offered, in particular with regard to the colors of the sleeves. Each knife is a unique piece.
In the catalog, the prices are indicated in Euros. They are net.
LCDF reserves the right to modify its prices at any time. However, it is understood that the price listed in the catalog on the day of the order remains the only one applicable to the buyer.
A flat rate including the costs of order processing, transport and deliveries, as long as they take place in the planned geographical areas, will be added to the prices mentioned.
It will be known before the order is recorded.
Orders :
For any order, the buyer has the obligation:
Complete the identification form on which all the requested contact details must appear. The customer agrees to indicate an address to which delivery can be made during working hours, a telephone number and an e-mail address. PO boxes are not accepted.
Complete the online order form, specifying all the references and quantities of the products chosen.
To validate his order after verification by him.
To make the payment under the conditions provided.
To confirm his order as well as his payment.
If necessary, the possibility of ordering by mail or email is left to the buyer. Then, the sale will become final only upon receipt by the seller of the payment and confirmation of the acceptance of the request by the latter. All products remaining the property of LCDF as long as payment is not effective.
Confirmation of the order by the buyer entails acceptance of these General Conditions of Sale and the assurance of having full and perfect knowledge of them. The conclusion of a contract will only be effective upon confirmation by the seller of the order. A possible refusal to accept an order will be indicated by return email within two working days at the latest except during the closings for holidays. These are communicated on the home page of the website.
The seller also reserves the right not to record a payment and therefore not to confirm an order for any reason whatsoever, in particular in the event of unavailability of the products ordered, if they are no longer manufactured, depending the supply of the material, if the delivery proves to be problematic (the carrier may refuse to deliver certain geographical areas) or if the order is that of a customer with whom LCDF has a dispute of a commercial or other nature .
Right to retract :
In accordance with article L121-16 of the Consumer Code, the buyer, being a non-professional natural person, has a right of withdrawal for a period of seven days from the delivery of his order to return the product to the seller for an exchange or a refund without penalty, with the exception of shipping packages, shipping costs and return costs which remain the responsibility of the buyer.
Damaged, damaged, soiled, soiled, incomplete products or those whose original packaging has been damaged, may under no circumstances be taken back by the seller. The same applies to all products which have been subject to customization or which have been the subject of a specific order.
The products received under the conditions described above must be paid for by the buyer and will remain at his disposal in the workshop of LCDF.
Payment terms :
Payments are made when ordering:
or by the Paypal system so that the information transmitted is encrypted by software and therefore that no third party can become aware of it during transport on the network.
- As the payment is made on the Paypal server, LCDF obviously has no access to this information.
- The buyer can only pay his invoice in euros.
- The buyer's account will be debited after validation of the order for payment by Credit Card or via his Paypal account.
Or by bank transfer in Euros, to the bank account of SARL LCDF using the IBAN or SWIFT code. Money transfers to the C.E.E. are free.
Or by bank check in Euros, payable to: LCDF, but only issued by a French bank.
ATTENTION: A period of 10 days is established for all orders for which the payment must be made by check or transfer. The seller will consider the order as canceled if this period has passed and the buyer cannot claim his product.
Personal informations :
For the correct execution of the order, the personal data collected is processed by computer and the buyer acknowledges having read it.
This computer processing was the subject of a declaration to the C.N.I.L., bearing the file number n ° 1586190.
The buyer has the right to access and rectify all information concerning him and which appears in the company's file.
Where appropriate, this personal information may be transmitted to any third party for verification.
Deliveries:
Deliveries are made to the address indicated on the order form, which must be that of the agreed geographic area.
Via the lescouteliersdefontainebleau.fr site, it is possible to place an order for countries in the European Union. for other countries: the buyer must contact LCDF to inquire about the amount of shipping costs, customs duties and any other taxes after entering the delivery address.
In all cases, the buyer agrees to pay customs duties and other taxes related to the importation of the products into the country of the place of delivery.
Deliveries are made within thirty working days maximum. This deadline is given as an indication. After receipt, the processing of the order and the shipping of the items ordered are generally carried out within 15 working days.
The sales contract may be canceled if a period of 30 days from receipt of the order and payment is exceeded.
Depending on the nature of the product ordered and the materials desired for its manufacture, the deadline may change.
For products showing a particular manufacture, a period of four months is established.
Delivery times will be extended by closing periods for holidays. Orders will be processed at the end of the holiday period. The buyer is informed of the closing periods for holidays on the home page of the lescouteliersdefontainebleau.fr site as well as on the summary of the order before payment by the latter.
Any exceeding of the indicative deadlines given on the site or during the confirmation of the order is possible and the seller cannot be held responsible.
In the absence of the recipient or of a person who can take possession of the products during delivery, a calling card will be left by the carrier at the delivery address indicated by the customer.
The seller is in no way responsible for any deterioration of the products under the conditions of late withdrawal of the products from the carrier or non-withdrawal of the products by the customer.
From the moment the products have left the premises of LCDF, all risks are the responsibility of the recipient. The latter must check the merchandise upon receipt of the package to which an invoice will be attached.
For any damage suffered during transport, the customer must make reservations on the delivery slip before signing it or, for shipments by Colissimo, must refuse the goods by issuing a report of anomaly n ° 170 to the post office clerk.
On the day of receipt of the package, these reservations must be confirmed with the carrier and a copy must be sent by e-mail to LCDF.
Responsibility :
In the context of online sales, the seller is only obligated to provide service.
It cannot be held responsible for any incident during the use of the Internet network such as loss of data, intrusion, viruses, interruption of service or other unintentional problems.
Intellectual property :
Each element, whether it is trade names, trademarks, names, texts, photos and videos used on the lescouteliersdefontainebleau.fr site are and remain the exclusive intellectual property of LCDF.
The reproduction, use, redistribution or any other use whatsoever, even in part, of the visual, software or sound elements used on the site is prohibited.
Evidence :
LCDF will keep a faithful copy of purchase orders and invoices in a reliable and durable manner in accordance with the provisions of article 1348 of the Civil Code.
Litigation :
If it turns out that part of these General Terms and Conditions of Sale should be considered inapplicable or be invalidated, the other parts will remain valid and will apply.
The Court of Melun– 77 - France has sole jurisdiction in the event of a dispute, regardless of the place of delivery and the accepted payment methods.
The execution and interpretation of these General Conditions of Sale, in the French language, will apply in accordance with French law. The Court of Melun– 77 - France has sole jurisdiction to deal with a dispute concerning the validity, interpretation and execution of these General Conditions of Sale.
